💬 FAQ: Toto for Pet Parents
Q: I made a booking request—now what?
Bravo. You’ve just unlocked a better way to care for your pet. Our Care Concierge (yes, an actual human) is reviewing your request to match you with a trusted local vet.
Q: How do I confirm the appointment?
Just log back into the app and select your preferred doctor from your curated list. Click. Confirm. Done. You’ll get a notification in your inbox with your vet time and details.
Q: Will I know how much things cost?
Absolutely. We list upfront pricing for five core services—before you even book. No surprises, no fine print. You pay your vet directly. Toto just connects the dots.
Q: Can I do a virtual checkup?
Yes, if your pet has visited the clinic in-person within the past 12 months. Perfect for things like weird itches, sudden behavior changes, or follow-ups. We call it “care without the commute.”
Q: So… what is Toto?
We’re not a clinic. We’re not insurance. We’re your shortcut to real care from local vets who’ve earned your trust. Toto is a membership that gets you in faster, with clarity, pricing, and people who care.
